Welcome to Meadowbridge Surgery Website
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Thurs 11/4/18 14.20 - Meadowbridge surgery telephone lines are still down with a fault at the BT exchange which has been escalated. We again apologise for the on going inconvenience. Our phones are still on divert to 1 mobile. You can call at reception or email via the email available on this website for urgent matters. In an emergency dial 999.
Wed 10/04/18 8:45 - A fault remains on our telephone lines and calls will be diverted by 9.00am to a practice mobile. We apologise for the inconvenience of this on going issue which BT are working to fix at their exchange and we thank you for your patience and understanding. In the event of an emergency dial 999.
Tues 10/4/18 17:00 - We have been informed that the TELEPHONE FAULT has now been resolved and phones should be back to normal. Any further issues please let us know.
FEBRUARY 2018 Statistics:
Tel Triage calls taken & Actioned -2,017 / 3 Before GP Inform - You can help free up time for those who really need expert advice by considering three alternatives before going on Triage.
Prescriptions printed -13,260
Appointment DNA's -61
Patients registered to order scripts on-line - 2017
787 Appointments were booked but not attended in 2017 - PLEASE RING AND CANCEL APPOINTMENTS in good time to allow other patients access to GPs and Nurses.
FEBRUARY 2018 UPDATES.
Patient Survey Results - We would like to thank all patients who took part in our 2017-18 Patient Survey. Feedback was very positive and some points raised have been addressed and can be viewed at the above link.
PRESCRIPTION ORDERING NOTICE Telephone prescription ordering will cease from the end of January 2018.
From February 2018 patients will be asked to order routine repeat prescriptions from the Practice through:
- Patient On-Line Services -24/7 access. Register at reception with photographic ID & an email address.
- Via post, fax (02893 372625) or through the reception order box (use the order slip on last script for convenience).
- Local chemists will also take written requests from Mon -Sat and have order boxes available in shops (no tel orders).
Re-authorisation of Repeat Medications - Repeat medications are set up for a set number of issues and then have to be re-authorised by the Doctor in order to ensure medication review and good clinical management is adhered to. This process will take place for all patients including those on long term repeat medications.
The Daily GP Telephone Triage allows the practice to prioritise patients based on their medical need and ensure they are dealt with by the most appropriate health care professional while maximising our appointments system on a daily basis. Telephone Triage calls are taken from 8.30 am and Urgent Only Triage is called at 10.30 or earlier if all available appointments have been taken. Telephone triage is dealt with more efficiently and avoids patients having long waits by turning up at reception. Please advise if you have already consulted with a GP regarding the issue to allow continuity of care where possible.
Telephone GP Consultations: Patients will receive strictly a maximum of 2 return telephone calls from the Practice. If the 2nd call is not answered there will be no further call backs attempted.
Diabetic Eye Screening Programme will be held at Meadowbridge Surgery approximately around May/June time. Patients will be contacted directly by the Screening Service regarding appointments
Monthly Practice Bulletin You can register below to automatically receive a monthly electronic copy of the practice bulletin.
Antibiotic Stewardship Northern Ireland is the highest antibiotic user of all the UK nations, with 1.9 million prescriptions issued by GPs and dentists during 2016. Please remember that taking antibiotics when you don’t need them puts you and your family at direct risk of getting resistant infections. Trust your doctors’ and healthcare professionals’ advice regarding the most appropriate treatment. Patients are encouraged to have the flu vaccine if eligible for it. This will reduce the number of complications from flu which may need treatment with antibiotics. GPs at this Practice will not issue antibiotics over the telephone.
Antibiotic Prescribing - Do I Need an Antibiotic? Go to the Further Information tab above for patient guidance on self-help and antibiotic prescribing evidence.
FLU CLINICS - Flu is now circulating in N Ireland. If you are in an at-risk- group contact reception to book an appointment to get your flu vac. Go to the above Clinics & Services tab for Influenza Campaign information and to see if you are eligible to receive the flu vaccine.
ANTENATAL - HOSPITAL SELF REFERRAL - see above Clinics & Services tab for information on being now being able to self refer to your hospital of choice for maternity services.
Jan 18 ALERT: A patient has again reported receiving a bogus call purporting to be from the practice asking about medical conditions and current medications. Please remain vigilant and remember no Business
New: SMS text reminders/invites
Please inform reception of changes to mobile telephone numbers. If you do not want to receive SMS texts from the practice please advise reception.
Men ACWY - Those patients born between 2 July 1996 and 1 July 2000 or those under 25 years and going to University for the first time are being offered the Men ACWY vaccine. Please contact reception to arrange an appointment with our Nursing Team.
Help Yourself Most common illnesses can be treated by you. By making positive choices and taking control of minor illnesses, you will increase your confidence which is good for your health and well-being. Your local pharmacist can provide advice and help you manage minor illnesses. See posters attached. Choose Well Poster & Go ahead treat yourself
Folic Acid & Vitamin D in Pregnancy - New guidelines on folic acid and vitamin D in pregnancy reinforce the message that any woman who may be trying to conceive or who has become pregnant should be recommended to take folic acid, from at least 12 weeks before conception until 12 weeks gestation. Additionally all pregnant and breastfeeding women should take a daily supplement containing 10μg of vitamin D. See further information tab or click the following link - Folic Acid & Vitamin D in Pregnancy.
Promoting Self-Care for Chronic Pain: Most patients with Chronic Pain can help ease their condition by adopting some simple self-care techniques. See Further Information Tab links and information.
Patient Consent Form for 3rd party access to your medical information now available in Further Information Tab if you would like a relative or friend to be able to access information on your behalf.
Disabled Car Spaces - Only to be used by blue badge holders or in an emergency medical situation.
Information on Local Services
Dalriada Message: GP Out-of-Hours is a service for urgent medical care. It is not a routine service for repeat prescriptions and repeat prescriptions will only be issued by Out-of-Hours providers in an emergency.
See Further Information /Counselling & Support tab for further information on:
Air Aware Do you suffer from a chronic illness that affects your breathing, such as asthma or heart disease? You can receive alerts free to your mobile phone, to let you know when air pollution levels are high - Just text Air to 67300
AWARE - If you are affected by depression and bipolar disorder or are a relative , carer or friend of someone with depression and want to know more about how you can help, visit www.aware-ni.org. The website has a wealth of information on depression and services available in helping overcome depression and helping change lives.
See Clinics & Services tab above for further information and fact sheets on:
Self Care - Self Care covers 13 common ailments and fact sheets are available aimed to inform patients on issues around self care and on how to best handle the symptoms. (There will also be a leaflet display in reception)
General Information Tab
Abdominal Aortic Aneurysm - Men over 65, who have never attended for AAA Screening, can ask to be screened by contacting the Programme Office on: 02890 631828.
Bowel Cancer Screening programme The age range for Northern Ireland Bowel Cancer Screening programme to includes all eligible individuals aged 60-74.
The majority of the population covered by the new upper age range will have previously been invited to take part in screening and so should have some understanding of the programme and how it operates. Only a small number of people aged 74 will be invited to participate for the first time. If you have questions or concerns about your invite check out www.cancerscreening.hscni.net or call the freephone helpline number (Telephone 0800 015 2514). Individuals will continue to be invited for screening using the existing systems and processes.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
You can see when the surgery will be closed here
(Site updated 12/04/2018)