Welcome to Meadowbridge Surgery Online
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
PATIENT SURVEYS Go to Latest News: to Upload the Practice's 2014-15 Patient Survey Results
News Updates from January 2016
Message from Dalriada: GP Out-of-Hours is a service for urgent medical care. It is not a routine service for repeat prescriptions and repeat prescriptions will only be issued by Out-of-Hours providers in an emergency.
Promoting Self-Care for Chronic Pain: Most patients with Chronic Pain can help ease their condition by adopting some simple self-care techniques. See Further Information Tab links and information.
Telephone Call Answering times: Following recent patient feedback the practice has endeavoured to make some changes to improve our telephone call answering times. With these new changes in place, we hope to provide an improved telephone service. We thank you for taking the time to give us feedback and ask for your continuing patience, especially at high peak call times.
Text Alerts The practice will be using appointment reminder text alerts from January 2016. Please ensure we have an up to date mobile number for you. If you want to opt out of text alerts please let us know in writing.
Flu & Shingles 2015-16 - Vaccines are still available to patients in at risk groups. Further information available in Clinics & Services tab.
Patient Consent Form for 3rd party access to your medical information now available in Further Information Tab if you would like a relative or friend to be able to access information on your behalf.
Re-authorisation of Repeat Medications - Repeat medications are set up for a set number of issues and then have to be re-authorised by the Doctor in order to ensure medication review and good clinical management is adhered to. This process will take place for all patients including those on long term repeat medications.
Surgery Opening Hours : From September 2015 there will be a change to Surgery Opening Hours with a half day closure on Wednesdays from 1 pm when an emergency only telephone service will be available on 02893 353456. Other days remain the same Mon - Friday 8.30 - 13.00 & 14.00 - 17.30.
Men ACWY vaccine - introduction of a catch-up vaccination programme starting August & September 2015. See Clinics & Services for further information. Contact Reception to arrange an appointment.
New GPs; Dr Andrew Cupples has become a GP Partners from the 1 September 2015 and Dr John Lavery, Dr Joy Johnston & Dr Paul Sampson are permanent Salaried GPs .
Sick Day Rules from July 15 - see Prescriptions tab for information
Potential Bogus Calls: The HSCB are aware of a number of bogus calls to patients from people claiming to be calling from their GP Practice. These callers will try and sell products in place of prescribed medication from your GP, seek information about your medical conditions or try to obtain banking details. Remember staff from your Health Centre will not ask for any information regarding your bank or try to sell you any new medications. If you are in any doubt of who you are speaking to, please ring the surgery back to ensure you are through to the correct place.
Telephone Consultation: Patients will receive strictly a maximum of 2 return telephone calls from the Practice. If the 2nd call is not answered there will be no further call backs attempted.
Information on Local Services
See Further Information /Counselling & Support tab for further information on:
Air Aware Do you suffer from a chronic illness that affects your breathing, such as asthma or heart disease? You can receive alerts free to your mobile phone, to let you know when air pollution levels are high - Just text Air to 67300
Action on Hearing Loss : 13 Jan & 10 Feb 2016 1st Floor Town Hall Carrickfergus. Come to our FREE Drop-in Hear to Help Clinic for new batteries, ear mould tubing & wax guards. Advice on how to use and clean your hearing aids and information on hearing loss and all the services that can help you.
AWARE - If you are affected by depression and bipolar disorder or are a relative , carer or friend of someone with depression and want to know more about how you can help, visit www.aware-ni.org. The website has a wealth of information on depression and services available in helping overcome depression and helping change lives.
See Clinics & Services tab above for further information and fact sheets on:
Self Care - Self Care covers 13 common ailments and fact sheets are available aimed to inform patients on issues around self care and on how to best handle the symptoms. (There will also be a leaflet display in reception)
Travel Vaccinations - Allow plenty of time for a pre-travel consultation, book an appointment with your Practice Nurse at least 6-8 weeks before you travel.
Cervical Screening - what to expect when you attend.
General Information Tab
Abdominal Aortic Aneurysm - Men over 65, who have never attended for AAA Screening, can ask to be screened by contacting the Programme Office on: 02890 631828.
Bowel Cancer Screening programme The age range for Northern Ireland Bowel Cancer Screening programme to includes all eligible individuals aged 60-74.
The majority of the population covered by the new upper age range will have previously been invited to take part in screening and so should have some understanding of the programme and how it operates. Only a small number of people aged 74 will be invited to participate for the first time. If you have questions or concerns about your invite check out www.cancerscreening.hscni.net or call the freephone helpline number (Telephone 0800 015 2514). Individuals will continue to be invited for screening using the existing systems and processes.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
You can see when the surgery will be closed here
(Site updated 21/01/2016)