Welcome to Meadowbridge Surgery Website
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
February 2019 updates
Getting the Most from your Health Service - Patient Leaflet
TRIAGE INFORMATION can now be added to a slot on-line each morning from 8.30 am Mon-Fri using Patient Facing Services which is the system used also to request repeat prescriptions. On-Line Triage slots will be available until all daily appointments have been taken and then Triage moves to Urgent Only requests via telephone for the rest of the day.
Minor Ailments Scheme Did you know that your local pharmacy can offered 2 products free of charge for the treatment of the following symptoms: Acne Vulgaris, Athletes Foot, Diarrhoea (acute), Ear Wax, Groin Area Infection, Haemorrhoids, Head Lice, Mouth Ulcers, Scabies, Threadworms, Oral Thrush, Vaginal Thrush and Verruca. No prescription is required from your GP to avail of the above treatments.
EpiPen and EpiPen Junior (adrenaline auto-injector devices) - Supply Disruption Alert As a parent or carer of a child with a severe allergy you might already know about a problem with the supply of Epipen Junior 150mcg which is expected to last several months. Experts in children’s allergies have developed this Advice to support you.
CHARITY DONATIONS PAGE Check out the top tab in Further Information to see all the Charities that have benefited from donations from 2011. Thank you to all the patients and staff who continue to donate and purchase 2nd hand books from our Charity Table in Reception from 2011. If you know of a small local charity who would benefit from a donation please let us know.
A Pain Management tab is now available in the Further Information tab above which provides helpful information and tips on the self management of acute back pain. There is also information on local short courses available to patients from September - December 2018.
Macmillan Community Helper Service; a new service providing practical and emotional support for people affected by cancer across the Northern area. See Further Information tab above Section 9.
Prescriptions - Self Care Information for Patients. Have a look for updated information in the above tab.
Patient Survey Results - We would like to thank all patients who took part in our 2017-18 Patient Survey. Feedback was very positive and some points raised have been addressed and can be viewed at the above link.
Re-authorisation of Repeat Medications - Repeat medications are set up for a set number of issues and then have to be re-authorised by the Doctor in order to ensure medication review and good clinical management is adhered to. This process will take place for all patients including those on long term repeat medications.
The Daily GP Telephone Triage allows the practice to prioritise patients based on their medical need and ensure they are dealt with by the most appropriate health care professional while maximising our appointments system on a daily basis. Telephone Triage calls are taken from 8.30 am and Urgent Only Triage is called at 10.30 or earlier if all available appointments have been taken. Telephone triage is dealt with more efficiently and avoids patients having long waits by turning up at reception. Please advise if you have already consulted with a GP regarding the issue to allow continuity of care where possible.
Telephone GP Consultations: Patients will receive strictly a maximum of 2 return telephone calls from the Practice. If the 2nd call is not answered there will be no further call backs attempted.
Diabetic Eye Screening Programme will be held at Meadowbridge Surgery approximately around May/June time. Patients will be contacted directly by the Screening Service regarding appointments
Antibiotic Prescribing - Do I Need an Antibiotic? Go to the Further Information tab above for patient guidance on self-help and antibiotic prescribing evidence.
New: SMS text reminders/invites Please inform reception of changes to mobile telephone numbers. If you do not want to receive SMS text invites from the practice please advise reception.
Men ACWY - Those patients born between 2 July 1996 and 1 July 2000 or those under 25 years and going to University for the first time are being offered the Men ACWY vaccine. Please contact reception to arrange an appointment with our Nursing Team.
Help Yourself Most common illnesses can be treated by you. By making positive choices and taking control of minor illnesses, you will increase your confidence which is good for your health and well-being. Your local pharmacist can provide advice and help you manage minor illnesses. See posters attached. Choose Well Poster & Go ahead treat yourself
Folic Acid & Vitamin D in Pregnancy - New guidelines on folic acid and vitamin D in pregnancy reinforce the message that any woman who may be trying to conceive or who has become pregnant should be recommended to take folic acid, from at least 12 weeks before conception until 12 weeks gestation. Additionally all pregnant and breastfeeding women should take a daily supplement containing 10μg of vitamin D. See further information tab or click the following link - Folic Acid & Vitamin D in Pregnancy.
Promoting Self-Care for Chronic Pain: Most patients with Chronic Pain can help ease their condition by adopting some simple self-care techniques. See Further Information Tab links and information.
Patient Consent Form for 3rd party access to your medical information now available in Further Information Tab if you would like a relative or friend to be able to access information on your behalf.
Disabled Car Spaces - Only to be used by blue badge holders or in an emergency medical situation.
Information on Local Services
Dalriada Message: GP Out-of-Hours is a service for urgent medical care. It is not a routine service for repeat prescriptions and repeat prescriptions will only be issued by Out-of-Hours providers in an emergency.
See Further Information /Counselling & Support tab for further information on:
Air Aware Do you suffer from a chronic illness that affects your breathing, such as asthma or heart disease? You can receive alerts free to your mobile phone, to let you know when air pollution levels are high - Just text Air to 67300
AWARE - If you are affected by depression and bipolar disorder or are a relative , carer or friend of someone with depression and want to know more about how you can help, visit www.aware-ni.org. The website has a wealth of information on depression and services available in helping overcome depression and helping change lives.
See Clinics & Services tab above for further information and fact sheets on:
Self Care - Self Care covers 13 common ailments and fact sheets are available aimed to inform patients on issues around self care and on how to best handle the symptoms. (There will also be a leaflet display in reception)
General Information Tab
Abdominal Aortic Aneurysm - Men over 65, who have never attended for AAA Screening, can ask to be screened by contacting the Programme Office on: 02890 631828.
Bowel Cancer Screening programme The age range for Northern Ireland Bowel Cancer Screening programme to includes all eligible individuals aged 60-74.
The majority of the population covered by the new upper age range will have previously been invited to take part in screening and so should have some understanding of the programme and how it operates. Only a small number of people aged 74 will be invited to participate for the first time. If you have questions or concerns about your invite check out www.cancerscreening.hscni.net or call the freephone helpline number (Telephone 0800 015 2514). Individuals will continue to be invited for screening using the existing systems and processes.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
You can see when the surgery will be closed here
(Site updated 20/02/2019)